FAQ
Frequently Asked Questions
I am looking to buy a business. Do you perform due diligence for buyers?
Yes we do and if you proceed will get you started in an appropriate structure, setup you accounting software and direct you in all areas of setting up the business.
What is the fee for an initial consultation?
$nil. We love providing this service and don’t charge for communication with clients. You see, we want to know what is going on in your world to see how we can make a difference.
Do you do fixed pricing?
Yes with 90% of our work we provide a fixed price before commencing the work. Also, we quote all our work for the year upfront including year end work, BASs, corporate affairs etc and you pay by the month to ease cashflow and reduce both our admin time in sending and approving quotes.
Do you work with electronic signatures?
Yes we do saving you time and hassle in printing and scanning or mailing.
Do you look for all deductions and opportunities to save us tax?
Of course the answer is yes. This is what we do best.
Do you work with individuals without a business?
Not usually unless they have international tax issues but can refer you to someone to look after you.
Will you try and sell use insurance and investments?
No. We operate under a limited AFSL meaning we cannot sell you insurance, loans or advise you to buy specific investments but we do have great relationships with people that specialize in this area that we will recommend and even liaise directly with on your behalf.
Do you setup and manage Self Managed Super Funds?
Yes we specialize in that area and will ensure the process is easy and streamlined.
Do you prepare R&D and other government grant applications?
Yes we do and have fixed pricing. Ask us more.
Do you return phone calls and emails in a timely manner?
Yes we always respond to phone calls and emails from clients within 1 business day. Same day if possible.
Our business isn’t profitable and we aren’t getting any help from our accountant. How can you help us?
To start with we will meet with you to get an understanding of your business for free. From there we can help in many ways including debt reduction, profitability analysis, benchmarking, working capital management, negotiating new lease terms and the list goes on. Rarely are two situations the same so we tailor our services to your needs.
Is it difficult to change accountants?
It astounds me how “sticky” an accountant’s relationship with their clients has been in the past and to some extent it still is. By “sticky” I mean that when a client isn’t happy with the service they are being provided by their accountant they feel it’s too hard to change.
We use to hear it all the time. “My accountant knows all our stuff. It’s too hard to change”. However, times have changed and it’s never been easier to change accountants and we do all the work for you!
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